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Field Service Support

Capabilities

  • Experienced Field Service Representatives
  • Operational Testing and Evaluation
  • Preventative and Corrective Maintenance and Repair
  • Technical & Logistical Support Analyses
  • Availability/Reliability/Maintainability Data Gathering
  • Immature Technology Diagnosis & Alternative Technology Insertion

Customers

  • US Army
  • Combating Terrorism Technical Support Office (CTTSO)
  • US CENTCOM, EUCOM, SOCOM, AFRICOM
  • PM JIEDDO
  • ISAF
  • CJTF-HOA
  • JPM Guardian
  • JPM Consequence
  • PM Force Protection Systems

Projects

Non-Intrusive Inspection Systems (NIIS) NIIS are commercial mobile systems that scan personnel and vehicles for threats.  NIIS are a critical capability for protecting our infrastructure and deployed personnel overseas. For JPM Guardian, STS currently provides: movement of equipment within and outside Theaters of Operation; Operational and Field Support; Training and Help Desk Support; Test and Evaluation; and, Program Management.

Counter-Rocket, Artillery, Mortar (C-RAM) STS supports USCENTCOM on the C-RAM Program by providing system operators, unit-level maintainers, and program management support personnel for Base Defense Operations Centers (BDOC) at FOBs in Afghanistan. STS provides direct installation, operational, and general maintenance support to the C-RAM Sense and Warn (SnW) System of Systems.

PM JEIDDO STS supported US Army TACOM in the USCENTCOM with embedded FSRs for PdM IEDD/PF. STS provided lifecycle sustainment support for counter-IED (C-IED) equipment and systems in the austere environments of Iraq, Afghanistan, and Kuwait.

US Army Rapid Equipping Forces (REF) Intelligence, Surveillance, and Reconnaissance (ISR) Support: STS provided REF with OCONUS on-site FSR support to on Force Protection (FP) equipment which included all ISR systems throughout the austere environments of the USCENTCOM AOR (Kuwait, Iraq, and Afghanistan). STS provided full lifecycle logistics and systems engineering support to over 300 individually deployed systems from three (3) Main Support Offices located in Camp Arifjan, Kuwait; Baghdad, Iraq; and Bagram AFB, Afghanistan; as well as Regional Support Offices.